Job Title: FRA - Engineer-Field Service Install

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Company: Large Robotic Supplier
Location: Michigan
Status: Full Time
Salary: up to $29.00 per hour
Close Date: 12-31-2008

Job Summary:
JOB TITLE: Service/Installation Engineer
Purpose & Description:
Support installation and service of robots and robotic systems by providing technical assistance. This work includes setup, programming, troubleshooting and repairing robots and peripheral devices. Also will supervise and provide training to Associate Service/Installation Engineers.

Job Description:
Essential Functions:
• Install, startup and debug of the system/unit being installed. Support the installation through buyoff and customer acceptance.
• Provide timely updates back to FRA which should include any incidental service issues that may arise during installation.
• Provide prompt, professional and courteous solutions to customer problems. Be able to troubleshoot problems, secure any needed parts.
• Process any necessary paperwork and provide the customer/FRA with detailed descriptions of the problem(s) found.
• Provide technical support to various parts of FRA including Hotline, training segments and to the training of Associate Service Engineers.

Other Functions:
• Assist product development in testing new products.
• Support component rebuild and robot rebuild activities.
• Assist in process improvement of FRA.
• Other duties as assigned
JD0000

JOB DESCRIPTION & RESPONSIBILITY
Minimum Requirements:

1. SKILLS/KNOWLEDGE
• Ability to analyze and solve service and robot installation problems.
• Must be conversant in at least two of the following areas: electrical, electronic, computer science, pneumatics, hydraulics, PLC or mechanical.

2. EXPERIENCE/EDUCATION
• 2 year Associates degree or equivalent technical education, Bachelor degree preferred.
• Minimum of three to five years experience working in a related environment.

3. PHYSICAL EFFORT AND DEXTERITY
• Must be able to travel for extended periods.
• Must be able to stand for long periods.
• Must be able to lift 50-70 lbs.
• Must be able to perform intricate repairs or mechanical and electrical items.

4. VISUAL ACUITY, HEARING, SPEAKING
• Requires working in a customer manufacturing facility.
• Must have very good visual acuity, hearing and speaking.
• Must be able to drive a vehicle on public highways.

5. ENVIRONMENT AND SCHEDULING
• Heavy industrial work in a manufacturing environment.
• Scheduling can be 7 days per week on occasion.
• Considerable overtime regularly.

CORE TRAINING REQUIREMENTS:
The following training is required to enable job holders to perform the essential functions of the job.

1. Employee Orientation
2. Electronic Mail and PC Skills
3. Safety Training
4. Hazard Communication Training
5. New Hire Quality/ESP Training

RECOMMENDED TRAINING:
1. Baan Training


Contact Information:
E-mail: Adam@RightAngleUSA.com
Website: http://www.RightAngleUSA.com

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